- On-going training and development
- Fantastic opportunities for career development
- Based in Lower Hutt
Established in the early 1990’s, our client is a well-respected and trusted supplier of work wear to numerous industries throughout New Zealand and Australia.
With a service that encompasses all process from design through to delivery, this comprehensive company has a varied and talented team of professionals driving the company forward. Their Sales team is no exception, and collectively they have created growth that now demands additional Customer Service Support to ensure their service levels are maintained to their usual high standards.
This exciting and challenging role will encompass an array of responsibilities and duties including:
- Understanding and assessing customer needs and providing a source of information and support.
- Handling order enquiries in person, via email and over the phone and web chat.
- Providing quotes to clients.
- Identifying opportunities to upsell and gain further sales
To ensure your success in this role, You will bring with you:
- A focus on providing quality customer service and support
- Ability and willingness to learn in-depth product knowledge
- Attention to detail and accuracy with numbers.
- Ability to work effectively in a team environment.
- Technically savvy with solid working knowledge of Microsoft Suite (Excel, PowerPoint, Word) NetSuite (Company ERP) and HubSpot (CRM).
- Successful history within Customer Service based roles
Based in Lower Hutt, usual hours for this role will be Monday to Friday, 8am - 5pm however, there may be some flexibility.
If you are looking for a fantastic company to add your value and experience to, and want to work with motivated professionals, this is the opportunity you need to get onboard with.
Register your interest via the link below.
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