- Flexible working options – split between your home and the office
- Competitive salary
- Amazing list of employee benefits
Exciting opportunity has just presented itself that is a perfect fit for a dynamic and driven customer service professional who is looking for a diverse and exciting role.
As the Customer Success Team Coordinator, your role will be focused on ensuring clients experience the highest level of service and care as you will be the first point of contact for all customer raised issues and assuring the day to day operational running of the Customer Service Team is seamless.
Further key aspects of this role includes:
- Assisting with support issue escalations
- Contributing to process improvement
- Managing emergency customer communications
- Assisting the wider team to ensure the delivery of exceptional customer service
To ensure you can succeed in this role, you will need to bring your:
- Exceptional customer services skills with highly developed interpersonal and communication ability
- Technically apt and enquiring mind that can get to the base of a problem and provide real solutions
- Brilliant organisational and time management skills
- Previous experience in a Service Desk / Support role or in a professional services environment is highly advantageous
If you are looking for a challenging role, supportive and enthusiastic team of colleagues and a company behind you that want to see you succeed – this is the ideal role you should be in.
Apply via the link below
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