Our client is a genuine and trusted organisation that is focused on the wellbeing of New Zealanders, providing support and services to families and communities across the country. Looking after people is their focus, and it includes their employees.
Offering plenty of professional development opportunities, discounted health care and access to employee discounts with local companies, this is an employer that will bring you more than job satisfaction.
Currently, they require a highly experienced IT Support Engineer to offer technical support across the organisations’ multiple business units and branches.
On a day to day basis, your role will cover all aspects of IT support including applications, hardware, networking and infrastructure including:
- Installing and configuring hardware and software
- Solving technical problems
- Managing service desk tickets
- Installing, configuring and repairing computer hardware and software
- Incident and problem management
- Performing system administration duties and activities e.g. Active Directory, Office 365, Exchange etc
- Working with providers to monitor and maintain systems and networks
- Develop test scripts, cases, and plans to ensure any changes, enhancements or developments to business applicatons are successfully implemented.
- Complete technical testing requirements as necessary e.g.smoke testing, regression testing
Essentially, this role is key in ensuring a more efficient and streamlined experience for all employees throughout the organisation. The main focus of this role is on people, and ensuring the support and solutions offered comes with a customer focused attitude.
To be successful in this role we envisage you will bring with you:
- Tertiary qualification in a relevant field or professional experience in a similar role
- Excellent problem solving skills using a logical thought process
- Ability to prioritise workload and adhere to strict deadlines
- Strong interpersonal skills, with the ability to build positive relationships
- Customer focused attitude with the drive and motivation to deliver solutions and provide a high level of support.
In return, you will be part of an organisation that makes a real and positive difference to the lives of New Zealanders and you will be surrounded by people that are driven to make that difference.
If you are looking for a meaningful role that will make a genuine and positive impact to your community, this is the ideal role to do so. Apply via the link below.
If you feel this role resonates with you but you don’t think you can tick all of the boxes, please apply. All applications are treated with respect and in complete confidence.
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